For us, people are the heart of our organization. For over 20 years, our team’s been making a name for Compass by manufacturing, retrofitting, and servicing compression and process packaging equipment of the highest standards for the North American natural gas industry. We’re established, privately owned, and proud of our company culture where employees are supported in training, development, and career progression. And the best part…the fun is just beginning! Today, Compass is at its most innovative and excited to be at the forefront of emerging clean technologies and a contributor to the global energy transformation.
Join Us. Help Shape the Future of Energy.
Reporting to the IT Director, the IT Technician is responsible for providing systems support to the company offices and for the day-to-day operations of the company’s computer systems.
What You Will Do
Your responsibilities will include, but not be limited to the following:
- Desktop support to resolve hardware and software technical issues across local and remote locations
- Procurement and deployment of hardware/software including the installations, upgrades, troubleshooting, and end user training on PC’s, laptops, network equipment, peripherals, etc.
- Mobility support and administration including cell phones and air cards for local and international travel, manage day to day issues with cell phones and mobile data
- Active directory and exchange support and troubleshooting
- Maintain inventory of all equipment, software and software licenses
- Document internal procedures
Education, Skills and Experience
Your education and experience include:
- Relevant Information Technology Education is required
- A minimum 3 years of hands-on industry experience working within an engineering, sales, and manufacturing environment
- Network experience in multiple locations, interprovincial, and cross border environment
- Hands on experience in a support role with software programs such as Office 365, SharePoint, NAV, AutoCAD, Adobe, etc.
- Must be self-motivated and team oriented
- Strong organizational and time management skills
- Ability to manage multiple projects and deadlines with minimal supervision
- Highly competent with advanced hardware and software skills including Microsoft Office
- Duties are subject to change at any time according to the needs of the location or company. Other duties may be assigned, in addition to or in lieu of, those described above.
At Compass, we are always looking for the right people with “can do” attitudes and a willingness to help wherever needed, this means that you may need to take on other tasks and duties that may not be listed above or may change based on the location or needs of the company.